Privacy Policy

Manchester Tree Surgeon respects your privacy and is committed to protecting any personal information you share with us. When you get in touch with us for a quote or enquiry, you’re trusting us with your personal details, and this policy explains how we collect, use, protect, and manage that information.

Who We Are

Manchester Tree Surgeon provides tree care services across Manchester and the surrounding areas, including tree removal, pruning, trimming, and stump grinding. This policy applies to any personal information collected through our website, phone, or email.

What Data We Collect

When you contact us through our website, phone, or email, we may collect the following types of information:

1. Identity Data: Your name
2. Contact Data: Your email address, phone number, and property address
3. Enquiry Data: Details about the tree work you’re enquiring about, including any photos or descriptions you provide

Why We Collect Your Data

We only collect information that helps us serve you better. Specifically, we use your data to:

  • Respond to your enquiry and provide an accurate quote
  • Understand the scope of work needed at your property
  • Arrange appointments or site visits where necessary
  • Keep records of past enquiries or jobs for reference
  • Improve our website based on how visitors use it

How We Store and Protect Your Data

We take reasonable technical and organisational steps to keep your personal information secure and prevent unauthorised access, loss, or misuse. We only keep personal data for as long as necessary to respond to your enquiry or complete any requested work, after which it may be securely deleted.

Sharing Your Data

We do not sell, rent, or trade your personal information. We do not share your data with third parties except where necessary to respond to your enquiry, or where required by law.

Links to Other Websites

We do not sell, rent, or trade your personal information. We do not share your data with third parties except where necessary to reOur website may occasionally include links to other websites. We are not responsible for the privacy practices or content of any external sites, and we recommend reviewing their own privacy policies if you visit them.

Your Rights

Under UK GDPR, you have the right to:

  • Ask what personal data we hold about you
  • Request corrections to inaccurate information
  • Ask us to delete your data, where we’re not required to keep it for legal reasons
  • Object to how your data is used, or withdraw consent where relevant

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, so please check back periodically.

Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please get in touch using the details on our Contact Us page.